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Service Department
Stay warm through Melbourne’s colder months with energy-efficient heating systems tailored to your home. Backed by 45+ years of experience, we deliver reliable comfort you can trust.
Air Conditioning Problems? Our Service Department Can Help!
Alder Heating & Air Conditioning offers a dedicated Service Department, built to help home and business owners keep their heating, cooling and hot water systems operating safely, efficiently and reliably all year round.
Whether your system was originally installed by Alder or by another provider, our experienced technicians can inspect, service, diagnose and repair a wide range of residential heating and cooling equipment. From minor performance issues to fault finding, seasonal maintenance and system breakdowns, our team is here to provide professional support, clear advice and dependable workmanship.
Reliable Servicing for All Major Heating & Cooling Systems
Our technicians can service and repair:
- Ducted gas heating systems
- Split systems (heating and cooling)
- Evaporative cooling units
- Ducted reverse cycle systems
- Hot water systems
- Wall furnaces
With years of industry experience, Alder understands how important it is to have a system you can rely on, especially during Melbourne’s cold winters and hot summers. Our technicians take the time to properly assess your system, identify potential issues and recommend the most practical solution.
What’s Included in an Alder Service Appointment?
Alder service appointments are designed to help ensure your system is running as safely, efficiently and effectively as possible.
Depending on the type of system, our technicians may complete checks and maintenance such as:
- Cleaning filters, burners, and coils
- Checking gas pressures and electrical connections
- Assessing airflow and temperature output
- Inspecting key components for wear, damage or faults
- Identifying performance issues before they become major problems
- Identifying performance isaRecommending repairs, replacement parts or system upgrades where requiredsues before they become major problems
Book a Service with Alder Heating & Air Conditioning
Keep your system running at its best with professional servicing from a team you can trust.
Contact Alder Heating & Air Conditioning today to book a service appointment or speak with our team about your heating, cooling or hot water issue.
Special Offer for Existing Alder Customers
As a thank-you to our loyal clients, customers with systems installed by Alder will receive 10% off their first service appointment with our new department.
Turnaround Time
As our Service Department is newly established, appointment availability may vary slightly during the first few months while we continue expanding our schedule. We’re working hard to build up the team and fine-tune our scheduling so we can offer quick, reliable turnaround times as the department grows.
Why We’re Introducing This Service
We’ve had a lot of customers ask if we could help with ongoing maintenance and repairs — and it’s clear there’s a growing need for reliable servicing across all brands.
OUR SERVICE DEPARTMENT ALLOWS US TO
Meet the strong demand for aftercare and maintenance
Help extend the lifespan of systems through regular servicing
Maintain consistent quality and reliability from installation right through to long-term use
Stay connected with our customers throughout the life of their units
Our goal is simple
frequently asked questions
Do you service units not installed by Alder?
Yes, we service and repair all major brands and systems, whether or not they were installed by us.
What systems do you work on?
Ducted heating, split systems, evaporative cooling, wall furnaces, ducted reverse cycle systems, and hot water systems.
How long does a service appointment take?
Most standard services take around 30 minutes to an hour, depending on the type and condition of the unit.
Do you offer emergency repairs?
We’re not a 24/7 service and don’t operate after hours, but urgent jobs are given priority during our regular business hours. If your system needs urgent attention, we’ll do our best to get to you as soon as possible once we’re open.
How can I book?
You can call our office to make a booking. Online booking requests will be available soon!